TBC Bank has expanded the availability of its Palm Payment service in Georgia: paying with a palm is now possible at approximately 70 partner establishments. The technology was introduced last week, and its rollout continues in phases. As stated by David Meskhidze, head of the bank’s payment division, user convenience remains the company’s priority.
To process a payment, the system recognizes the unique structural features of the palm. After a one-time registration, they are converted into a digital template stored on secure TBC servers and used during checkout. The customer only needs to hold their hand over a special scanner—no smartphone, bank card, or cash is required. Meanwhile, only one bank account can be linked to one palm, but different accounts can be selected for the right and left hands.
The list of stores and other venues where Palm Payment works is available in the TBC mobile app. To use the technology, partners install separate devices that differ from standard POS terminals, and staff help customers complete their first transaction. For now, the service is running in pilot mode: the bank is collecting feedback from users and businesses to evaluate system performance and improve service quality.